Court Registry Officer

Job Description Te Haeata/The Opportunity This is a fixed‑term full‑time position for a period of 6 months as a Court Registry Officer in the Criminal Jurisdiction Team at the Whanganui Court. You will work with a team responsible for the successful operation of the Court and liaise with multiple stakeholders including members of the judiciary, lawyers, and the public. Your Primary Responsibilities Will Include Court Taking – You will help facilitate the smooth operation of the Court, including introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, and general administration of the Court. Customer Service – All courts have an on‑site customer service area or hub that customers can access for any court‑related matter. You will work to answer customer queries via face‑to‑face, phone, or email interactions. Case Management – This involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry. Ō Pūkenga/Skills And Experience With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism. Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the justice system, are entering or returning to the workforce, or have a passion for working with customers, this is your chance to join us on our journey to deliver people‑centred justice services for all. To Be Successful, You Will Need To Resilient – there are times when working in the courts you will be working on sensitive cases and often at high volumes and a fast pace. Detail orientated and observant – the court has many different processes and case information needs to be accurate. Self‑aware – you'll understand our customers and will be confident working across a range of situations with maturity and positivity. Multi‑task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly. Willing to learn – legislation and processes in the court are always changing and you will be able to adapt and respond to feedback. You’ll be an excellent communicator with good English and confident Te Reo Māori pronunciation. Confidence using audio‑visual equipment is also desirable. You enjoy helping others – you're flexible, calm, and in no way daunted by the busy courtroom environment. Mō Mātou/About Us At Te Tāhū o te Ture – the Ministry of Justice, we’re committed to strengthening people’s trust in the law of Aotearoa, New Zealand. A great team culture is important at the Whanganui District Court. Our promise to you is that you can be yourself and bring your full self to work. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. What’s great about working here Benefits 4.4 weeks holiday leave an online professional development portal access to a variety of inclusive and proactive networks With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. Utu ā‑tau/Salary The appointing salary for this role will be between $60,729 and $85,567 based on skills and experience. Applications close Applications close on 2 June 2026. If you have any questions, please contact [email protected]. #J-18808-Ljbffr