Senior Information Coordinator

Permanent, Full Time – 37.5 hours per week Salary range: $90,743.00 - $109,980.00 About Historic Claims Historic Claims, on behalf of the Ministry of Social Development (MSD) provides an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care. Historic Claims works with claimants to help them understand their past experience in care. We acknowledge and recognise the harm claimants have experienced and take steps to put this right. A key focus for Historic Claims is to ensure we deliver the best possible outcomes for claimants, and that they encounter mana manaaki (a positive experience every time) whenever they come into contact with us. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are. About the role | Mō te tūnga The Senior Information Coordinator reads, reviews and releases claimants’ personal information to them. As part of this process, we ensure the information released complies with relevant legislation – especially the Privacy Act. Historic Claims has a strong focus on transparency. Releasing information to claimants is an important part of the resolution process. It provides them with crucial insight into their past experiences in care. The Senior Information Coordinator will also support the induction and training of new Information Coordination staff, take on project management roles and be involved from time to time in exercises to review and strengthen team capability. The Information Coordination team has a collaborative workplace culture with a strong client focus. Historic Claims also offers excellent career progression opportunities. Qualifications Working knowledge of the applicable legislation i.e. Official Information Act, Privacy Act, Oranga Tamariki Act 1989, and the Children’s and Young People’s Wellbeing Act 1989. A relevant tertiary qualification or equivalent relevant work experience. Competency working with the MS Office Suite and records management systems. Relationship management ability. Able to prioritise work to achieve results with attention to detail. Exemplary standard of written and oral communication. Demonstrated excellence in the provision of client focused, administrative and corporate advice and services to managers and staff. Ability to demonstrate empathy, and understand client needs, concerns and priorities. Salary | Utu-ā-tau: $90,743.00 - $109,980.00 #J-18808-Ljbffr