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Posted 16 July, 2026

Fan Experience Resolution Specialist

Ticketmaster NZ Ltd
Auckland, AUK, NZ Full Time
Reference: 5b573a88c6e6c9d8

Job Description

Ticketmaster NZ Ltd seeks a dedicated Service Resolution Representative in Auckland to provide high levels of service to fans while resolving issues and managing customer claims. This role involves teamwork and strong problem-solving abilities in a fast-paced environment. The ideal candidate will have experience in customer service and the ability to adapt to change while maintaining a positive attitude. Flexibility with shifts is essential, including weekends and public holidays. #J-18808-Ljbffr

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