Customer Services Representative - Coromandel

About The Role We are seeking a confident, motivated customer services star to bring their skills and enthusiasm to a great team, delivering customer services in our Coromandel office. The role sits within the team providing front‑of‑house, digital and phone communications and is part of the wider Customer Services team across the district. How You Fit The Customer Service Representative role is the link between Council, customers, contractors of Council and their customers, in alignment with the core values of the Customer Services Team. This role, in Coromandel , is responsible for front‑line queries and tasks including: Cashiering Administrative task Cemetery administration Requests for service Regulatory and consent information General enquiries Rates enquiries Bookings Call Centre phone line Elections and Governance/Mayor/CE/Community Boards IM / IT / LIMS Infrastructure including Rubbish & Recycling, Water/Waste Water/Storm Water About You The role is varied and busy, so you will be someone who thrives when under pressure, a communication star with excellent written and verbal skills and impressive customer service. You will find prioritising easy and will do so with a smile on your face, a personality that lets you develop strong working relationships and still have a laugh or two. A full driver’s licence is a requirement for this position. In Your Application You Will Need To Demonstrate Experience in a customer service role Excellent interpersonal and communication skills Solid MS Office skills and the ability to pick up new systems Our culture, based around accountability and working together, empowers our team to achieve outcomes they didn't think possible. Initial training is in Thames and applications will close 19 July 2026. #J-18808-Ljbffr