Field Services Officer at Wilson Group

Field Services Officer – Wilson Group, Whangarei, NZ Full‑time, on‑site position. Posted 12 Jun 2026. We’re looking for a motivated Field Services Officer to join our Kerikeri team. In this role, you’ll install and maintain electronic monitoring equipment for individuals serving community‑based sentences, working across courts, prisons and residential facilities. Responsibilities Install and maintain electronic monitoring equipment Respond to equipment faults and alert activations during night shifts Attend call‑outs across courts, prisons and residential locations Liaise with field support teams to resolve issues quickly Provide professional, respectful interactions with clients and stakeholders Assist in other areas of the business when required Qualifications ‘Can‑do’ attitude and willingness to learn Strong communication and listening skills Ability to think quickly and stay calm under pressure Good level of physical fitness Full NZ driver’s licence Ability to pass a Ministry of Justice Criminal Convictions check A current COA or ability to obtain one NZ residency or a valid NZ work visa Benefits Full, ongoing training and development opportunities Supportive team environment with strong leadership Access to the ‘Perks’ programme with discounts on retail, fuel and groceries Ongoing welfare checks and a strong health & safety culture Access to EAP services, including confidential counselling and financial support for you and your family First Security is part of the Wilson Group. #J-18808-Ljbffr