Receptionist/Administrator | Greymouth

Westcoast– Te Nīkau Hospital and Health Centre - Integrated Health Services Central Permanentpart time position working 32 hours per week covering a 24 hour roster, 7 days a week Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders. About the Role Health New Zealand | Te Whatu Ora is looking for a motivatedand customer-focused Receptionist – Administrator to join our IntegratedAdministration Team at Te Nīkau Hospital and Health Centre in Greymouth. As the first point of contact for patients, whānau, staff,and healthcare providers, you will play a vital role in ensuring the smoothdelivery of clinical and administrative services. This position providesreception and administration support across multiple services and contributesto the effective operation of the wider health system on the West Coast. This is a varied and rewarding role where no two days arethe same. You will assist with patient administration, medical recordsmanagement, financial transactions, customer service, and coordinatinginformation across a range of healthcare services. Key Responsibilities Provideprofessional, welcoming, and responsive customer service to patients,whānau, visitors, and staff Completeadministrative tasks accurately and in accordance with Health New Zealandpolicies and procedures Supportpatient administration and medical records processes Processpatient fees and payments in line with organisational requirements Contributeto improving service access and patient outcomes Supporta collaborative, inclusive, and culturally safe workplace Demonstratea commitment to Te Tiriti o Waitangi and equitable health outcomes Maintainhigh standards of health, safety, compliance, and confidentiality As part of the Administration and Clerical Pay Equity Claimsettlement this role has beenmapped to National Band 3/Profile D3Step1 to 3 (final placement step is dependent on skills, knowledge and experience) For further information about the administration andclerical pay equity settlement please followthe link below: You are an organised and approachable administrator whoenjoys helping people and thrives in a busy environment. You bring excellentcommunication skills, a high level of accuracy, and a commitment to deliveringexceptional customer service. Essential Skills and Experience Minimum1–2 years' experience in administration, reception, or customer service Experienceworking in an office, healthcare, or similar environment IntermediateMicrosoft Office skills, including Outlook, Word, and Excel Excellentverbal and written communication skills Strongorganisational and time management abilities Abilityto maintain confidentiality and exercise discretion Highattention to detail and accuracy Abilityto work collaboratively within a team environment Commitmentto continuous learning and professional development Knowledgeof healthcare systems and processes Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities. How to Apply To apply please click “ apply now .” All applicationsmust be submitted through our online career’s portal. If you have anyquestions about the role, please contact Kerri McCarthy [email protected] We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert #J-18808-Ljbffr