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Posted 16 July, 2026

Duty Manager -- Guest Experience & Service Leader

InterContinental Hotels Group
Queenstown, OTA, NZ Full Time
Reference: 7290de43051f46f7

Job Description

InterContinental Hotels Group is seeking a Duty Manager for Crowne Plaza Queenstown, located at 93 Beach Street, Queenstown. You will deliver warm, guest-focused service, manage front desk operations, and help ensure seamless check-in/check-out experiences. You’ll oversee alcohol service, coordinate across departments to resolve guest requests, and lead a team through training, rostering, and coaching. Excellent leadership and crisis-management abilities are essential for this role. #J-18808-Ljbffr

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