IT Administration & Support

IT administration, hardware setup & Microsoft 365 support. Hours: Monday to Friday, 4 hours per day. Modern Deans Avenue office within a supportive team environment. About the Role In this part‑time position, you will support our IT operations, assist users with hardware and software issues, maintain systems, and provide general IT administrative support across the business. The role offers opportunities to grow and the chance to expand into additional IT support hours when required. You will work Monday‑Friday in the office, 4 hours per day. Key Responsibilities Provide day‑to‑day IT support to staff and agents Assist with hardware setup, troubleshooting, and maintenance Support Microsoft 365 applications and general IT administration Diagnose technical issues, research solutions, and escale when needed Provide training or guidance to users with differing technological skill levels Support wider office administration tasks when required Contribute to IT initiatives, improvements, and project tasks Ensure work is completed accurately and within deadlines Build positive working relationships across the organisation What We're Looking For Professional Attributes Strong work ethic and job‑focused attitude Proactive, takes initiative, and asks questions when unsure Excellent communication skills – both written and verbal Strong attention to detail and accuracy Good time management; seeks additional tasks when capacity allows Patient and supportive with users who may not be confident with technology Able to work independently and collaboratively within a team Able to adapt to change and perform under pressure Technical Skills & Experience IT administration and hardware experience Proficient with Microsoft 365 applications Strong troubleshooting, diagnostic, and problem‑solving abilities General administrative experience Interest in expanding IT knowledge and responsibilities Why Join Us? Supportive team environment Variety of tasks across IT and administration Opportunity to grow into increased IT support responsibilities Located at our modern and friendly Deans Avenue office #J-18808-Ljbffr