Dynamics 365 CE Senior Developer

Dynamics 365 CE Senior Technical Consultant - Support & Customer Enhancement Projects Role Provide technical expertise and support for enterprise Dynamics 365 CE environments. Work closely with customers to investigate issues, implement enhancements, and optimise platform performance. Collaborate with solution architects, consultants, and delivery teams on new initiatives and project-based work. Contribute to ongoing platform roadmaps, identifying opportunities for innovation, automation, and process improvement. Support integration solutions across Dynamics 365, Azure, and related Microsoft technologies. Participate in upgrade, enhancement, and transformation initiatives, giving you exposure to both support and delivery-focused work. Experience Required Strong experience working with Microsoft Dynamics 365 Customer Engagement (CE), including configuration, customisation, troubleshooting, and ongoing platform enhancement. Experience supporting and improving enterprise CRM solutions within complex business environments. Ability to investigate, diagnose, and resolve application issues while identifying opportunities for continuous improvement and optimisation. Experience working across the full solution lifecycle, including requirements gathering, design, implementation, support, and enhancement activities. Experience with system integrations involving Dynamics 365, Azure services, APIs, and third-party applications. Technical skills across JavaScript, plugins, custom workflows, Power Platform, and web resources. Exposure to Azure Functions, Azure Service Bus, Azure Hybrid Connections, or broader Azure integration services is highly regarded. Strong stakeholder engagement and communication skills, with the ability to work directly with customers to understand issues, recommend solutions, and provide trusted advice. Consulting, managed services, or customer-facing support experience preferred. Ability to manage competing priorities while maintaining a strong focus on customer outcomes and service quality. A proactive mindset with a passion for problem-solving, continuous improvement, and delivering exceptional customer experiences. #J-18808-Ljbffr