Job Description
New Era Technology is seeking a hands-on IT Helpdesk Specialist to support clients across multiple sites in Hamilton. You will address first-line IT issues, interpret non-technical user needs, and document resolutions in our ticketing system. The role requires strong communication, methodical troubleshooting, and willingness to travel within the Hamilton area. No company vehicle provided; weekend or after-hours work may be required on occasion. #J-18808-Ljbffr
