Posted 16 July, 2026
Director of Customer Operations & Transformation
Mercury NZ
Auckland, AUK, NZ
Full Time
Reference: 7f92c6d47afbbaf4
Job Description
Mercury NZ seeks a Head of Operations for its Customer business in Auckland, New Zealand. This pivotal role involves leading the back-office operational capability, improving efficiency, and transforming service delivery to customers. The ideal candidate should have extensive experience in operations leadership, operational controls, and process improvement in complex environments. Mercury offers a flexible working policy and diverse work culture. #J-18808-Ljbffr