SOC Manager -Security Operations Centre - Cyber Security

SOC Manager - Security Operations Centre - Cyber Security Location: Auckland Other locations: Primary Location Only Requisition ID: 1713882 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. With your contribution and my contribution, together we will thrive. Hei Oranga Iwi | The opportunity This role is based in our Tāmaki Makaurau (Auckland) office, you’ll work with a values-based team of amazing technologists who are always growing, learning, and adapting, both in and out of the office. As a Cyber Defence Technical Engagement Lead, you will be responsible for end-to-end technical leadership of our managed SOC services (covering threat monitoring, detection, response, threat hunting, and security engineering) across EY clients, with a particular focus on the Security Operations Centre (SOC) and cyber defence services. You will operate as the primary responsible owner for assigned client services to shape technical direction, manage delivery, and act as the senior point of contact for clients. The role combines deep security domain knowledge, delivery management, and client leadership, and is suited to professionals who are comfortable owning outcomes rather than contributing to individual workstreams. This position is best suited to experienced cyber practitioners who have operated as engagement leads, SOC leads, or technical delivery managers in complex environments. Provide end-to-end technical leadership across SOC and cyber defence engagements (monitoring, detection, response, threat hunting and security engineering). Oversee day-to‑day SOC operations (incident triage, and response) and ensure service level agreements and key performance indicators are met, identifying opportunities to enhance processes and tooling over time. Define and drive the multi‑year SOC capability roadmap (including IT/OT integration and advanced threat detection improvements) to continuously advance our service’s maturity. Own technical direction and quality—reviewing and challenging approaches, designs, and outputs to ensure they are risk‑based, operationally viable, and aligned to client maturity. Lead engagement delivery to ensure work progresses predictably, dependencies are managed, and outcomes are usable and supportable. Act as the senior client‑facing escalation point, leading operational forums and providing clear, credible technical updates and context. Identify, manage, and elevate technical, operational, and delivery risks in line with agreed governance, maintaining continuity of context across teams and stakeholders. Bachelor’s degree in Computer Science, Information Security, Cyber Security, or related discipline or significant verifiable relevant experience; relevant industry certifications (e.g., CISSP, GCIH, Security+, SANS, CISM) highly regarded. 5‑8 years’ experience in SOC / cyber defence roles with demonstrated progression in responsibility and leadership. Proven capability in security monitoring, incident response, and threat hunting, including threat intelligence analysis and hypothesis‑driven investigations. Strong technical depth across SIEM/SOAR and endpoint/network security tooling, plus scripting/automation to improve operational efficiency. Experience with industrial control system (ICS) / OT security monitoring and frameworks (e.g., ISA/IEC 62443) is advantageous, though not mandatory. Excellent analytical and communication skills—able to lead teams, work under pressure, and engage effectively with both technical and non‑technical stakeholders. Ko Taku Rourou | What we offer you Career development: our career is yours to shape with future‑focused skills and world‑class experiences. Flexible work arrangements: flexible work policies empower balance between professional and personal life. Comprehensive benefits package: yearly wellness incentive, additional 8 weeks of flex leave per year, family‑friendly policies, including up to 26 weeks of gender‑neutral paid parental leave. Salary: competitive salary open to negotiation based on skills and experience. Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier‑free recruitment experience for all. We encourage you to share any support and adjustments you may need to participate equitably in our recruitment process. Anything you tell us will be kept completely confidential. Our preferred applicant will be required to undertake employment screening by EY or our external third‑party provider. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr