Key Account Manager

Welcome to Suntory Oceania | Nau mai ki Suntory Oceania Bringing the best of Suntory to Oceania. By harnessing the best of Suntory from across Australia and New Zealand, Suntory Global Spirits and Suntory Beverage & Food Oceania have created a multi-beverage powerhouse – Suntory Oceania. Our 40 market-leading brands, including Jim Beam® and Maker's Mark® Bourbon, Hibiki® Japanese Whisky, Canadian Club® Whisky, -196, V Energy, Maximus, and Suntory BOSS Coffee, are powered by five distribution centres, more than 1,500 Suntorians and two local manufacturing sites. With full end-to-end control of our portfolio, we pioneer new beverage experiences, inspired by innovation and craftsmanship. What is the opportunity? | He aha te kōwhiringa? We’re looking for a commercially astute and relationship-driven Key Account Manager to join our New Zealand Commercial team. Reporting to the Head of Woolworths and Mass Merchants, you’ll be responsible for growing, developing and maintaining some of our key retail partnerships. This is a highly visible role that plays a critical part in delivering our strategic growth ambitions through strong account management, joint business planning, commercial negotiations and customer collaboration. Working across a portfolio of important retail customers, you’ll lead pricing and promotional strategies, forecasting, contract negotiations, and annual business planning. You’ll partner closely with both customers and internal stakeholders to deliver profitable growth while ensuring a best-in-class execution experience in-store. Key Responsibilities Include Developing and executing customer account plans and Joint Business Plans (JBPs) Managing pricing, promotional activity, forecasting and stock performance Building strong relationships with buyers and senior customer stakeholders Leading commercial negotiations and contract renewals Delivering insightful monthly and quarterly business reviews Collaborating with Sales, Category, Revenue Growth Management, Marketing, Shopper and Supply Chain teams to achieve shared goals Driving execution excellence through close partnership with field sales teams and customers About you | Nō hea koe You are an experienced Account Manager or Junior Key Account Manager who thrives in a fast-paced commercial environment and enjoys building strong partnerships that create mutual value. You’ll Bring Experience managing retail or grocery customer accounts Strong commercial acumen, including forecasting, planning and P&L management Excellent communication and presentation skills Proven ability to build trusted relationships with buyers and key stakeholders Strong negotiation and influencing capability A proactive, curious and solutions-focused mindset High levels of organisation and attention to detail The ability to work autonomously while collaborating effectively across teams Experience presenting business reviews, insights and recommendations to customers A passion for delivering growth and bringing innovative ideas to market If you’re not an expert in all these areas, don’t worry! A lot of what we look for is how you would align with our values and your ability to utilise your unique skills and experience. What’s in it for you? I He aha te mea e whiwhi ai koe? Grow your career – we like to promote from within and have incredible learning and development opportunities around the world Generous incentive to reward your hard work An inclusive parental leave policy for both primary and secondary caregivers Gradual return to work to help you transition back from parental leave Flexible working – flexible hours and hybrid working We are committed to giving back to our communities, so we provide you with volunteer leave to do so Our DEI Commitment | Tō mātou kaingākau ki te Kanorau, te Mana Ōrite me te Kotahitanga. At Suntory, we recognise that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, colour, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavour to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good. Apply Now! | Me Tono Ināianei! #J-18808-Ljbffr