Retail Assistant - Replenishment

Working with Woolworths Supermarkets New Zealand With over 185 stores and 20,000 team members across Aotearoa, Woolworths Supermarkets New Zealand is committed to making Kiwi lives a little better every day. We welcome ideas, value teamwork, and offer a dynamic work environment. Responsibilities Provide excellent customer service to enhance the overall shopping experience. Support daily store operations by assisting customer needs. Maintain strong store presentation to achieve high customer satisfaction. Champion Customer Service & Engagement: Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints. Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation. Support Smooth Operations & Standards: Collaborate effectively with the team (“Swarm”) for daily operations, maintaining store cleanliness and organisation. Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements. What you’ll bring Customer-Centric Focus: Outstanding customer service, consistently focused on maximising loyalty through personalised support. Strong Interpersonal Skills: Strong communication and interpersonal skills, enabling effective interactions. Integrity & Professionalism: Commitment to company values and integrity, consistently upholding professional standards and policies. Detail-Oriented & Proactive: Detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary. Benefits & Experience Team discounts across Woolworths Group brands and a robust rewards program celebrating purpose-driven work. Access to Sonder: Free confidential 24/7 personalised financial, medical, safety, psychological or physical support. Global business with career opportunities across disciplines and exposure to a large network. Commitment to Diversity, Equity, Inclusion & Belonging We believe that diversity, equity, inclusion and belonging are key to our purpose. We recognise the value our team’s diversity brings and aim to create an inclusive workplace where everyone feels they belong. We encourage all candidates to apply; please let us know if we can support you with any adjustments in the hiring process. #J-18808-Ljbffr