Custody Officer - Wellington at New Zealand Government

As a NewZealand Police Custody Officer you will join a skilled and professional team to manage the health and safety of detainees while they are in our custody and during transit. The role is based in Wellington Central Custody Suite and local courts. Key Accountabilities Uncover and collect information using active listening and communication skills. Remain resilient, maintain composure, and de‑escalate situations. Work with external stakeholders to ensure appropriate care and support for vulnerable detainees. Adapt to change, remain vigilant to detainee needs and maintain high standards of professionalism. Demonstrate commitment to ongoing training. What You'll Bring Strong communication skills, both verbal and written. Resilience and perseverance, with the ability to de‑escalate situations in a calm and professional manner. Strong attention to detail, accurate and precise, with the ability to record and prepare information such as statements for court. Duty of care, understanding the welfare, health, safety, and level of care required for detainees. Strong team player, reliable, trustworthy, flexible to work shifts, weekends, public holidays. Decisive, cool, calm, and collected, able to think on your feet, use initiative and work well under pressure. Good computer skills and comfortable learning new systems; accurate typing abilities are essential. Eligibility Requirements Hold a full NewZealand Driver Licence (Class2 license is highly beneficial). Be a NewZealand citizen or hold permanent residence. Be physically fit and able to complete a fitness assessment. Be willing to complete a pre‑employment medical assessment (including a drug test). Be able to work full time. Have flexibility to work across different shift patterns, including weekends and public holidays. Shift Pattern Court Custody roles operate Monday to Friday, 8:00am‑4:00pm, based from Wellington Central Police Station. District Custody roles operate 24x7x365 following a rotating 2‑2‑2 roster, including two early shifts, two late shifts and two overnight shifts, followed by 4 days off. All roles require flexibility to work across different shift patterns, including weekends and public holidays. Salary This position is covered by a collective agreement. Salary will commence between$74,748.00 and$78,129.00 depending on skills and experience. EEO Statement The NewZealand Police is an equal opportunity employer. We welcome applications from all qualified candidates. #J-18808-Ljbffr