Customer Service Representative

We're looking for a passionate Customer Service Representative to join our dedicated team based in Palmerston North. You'll be a key player in delivering amazing customer care and guiding clients through their journey with us. This is a permanent, full-time position based in our beautiful, purpose build site working closely with the clinical and administrative teams. You will be handling a variety of tasks, including being that first point of contact for our customers - greeting them at reception or organising their booking over the phone, as part of our customer care team. Our team stands out for its commitment to going above and beyond for our customers with top-notch service. You’ll be a problem solver with a can-do attitude who loves helping people, learning new things, and adapting on the fly. If you enjoy working in a dynamic, fast-paced environment, this is the role for you. What You’ll Bring: Experience providing great customer service Excellent communication skills (both written and verbal) Tech-savvy with the ability to pick up new software quickly A passion for healthcare and improving customer experiences Attention to detail and the ability to follow through, no matter the challenge Why You’ll Love It Here: Health and wellness benefits Discounted retail benefits Comprehensive training to grow your skills and career A supportive, friendly team that’s always ready to help #J-18808-Ljbffr