Trade Specialist | NAPA Invercargill

Working Hours Monday - Friday (42.5 hours per week) + rostered 1/2 day Saturday. About the Role NAPA – NZ’s newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands‑on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team. Why our team loves working for NAPA Recognition programs and team incentives for your performance An inclusive team environment: our team are important members of GPC Ongoing training and career development; we genuinely care about supporting you to reach your full potential Attractive team member pricing across all GPC AP businesses We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this Paid volunteer leave allowing you to give back to your chosen charity/community organisation The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket. Duties include Provide technical support to our trade customers through using their expert automotive parts/mechanical knowledge Build effective customer relationships Are superstar sellers and problem solvers, and use up‑to‑date product information and knowledge Are committed to providing a genuine service, where they create lasting impressions and moments that matter for their customers Enjoy working in a busy phone customer contact role Are safety aware and constantly strive to provide the safest work environment for themselves and their teammates. Note Note, this role will require lifting, bending & climbing. Who we’re looking for Demonstrate prior automotive parts or mechanical experience Be a passionate customer service expert with some sales experience Be comfortable sharing knowledge and have the ability to communicate in a technical and non‑technical manner Be a natural problem solver who is solutions focussed with sound computer skills Be a proactive and driven team player, who can also work independently Be available to work and have flexible to work other days if requested Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr