Sales Administrator

Be at the centre of sales, operations, and customer delivery. Work across a global brand with real scale and pace. Join an award-winning leader in the outdoor industry. Everest People are proud to continue our partnership with Zempire Camping, a New Zealand success story shaking up the outdoors - one tent at a time. About the business Based in Hamilton, Zempire is an award-winning global leader in innovative camping equipment, with a strong and growing presence across international markets including the US, Canada, the UK, Europe, Australia, and New Zealand. Recognised as New Zealand’s leading camping brand, Zempire stands confidently alongside the world’s top outdoor companies - driven by cutting‑edge design, an uncompromising commitment to quality, and a relentless pursuit of making camping more comfortable and enjoyable. At its core, Zempire remains a family business - fueled by bold thinking, the ability to move quickly, and a premium product range that has built a loyal global following. With a culture that champions ownership, adaptability, and continuous improvement, Zempire is a true Kiwi success story - one that continues to grow and perform on the global stage. We’re now looking for a Sales Administrator to support and strengthen Zempire Camping’s end‑to‑end order and fulfilment process. About the role This is a critical, detail‑focused role where you’ll take ownership of the full order lifecycle across wholesale and direct‑to‑consumer channels. You’ll ensure everything runs accurately and on time – from order entry through to dispatch and invoicing – while working closely with internal teams, retail partners, and 3PL providers. You’ll be the person who spots issues early, keeps things moving, and ensures customers get the experience Zempire is known for. If you enjoy working across systems, solving problems, and keeping operations running smoothly – this role is for you. What you’ll be doing Processing wholesale and direct‑to‑consumer orders accurately and efficiently Managing the full order lifecycle from entry through to dispatch and invoicing Coordinating with warehouse teams, 3PL partners, and internal stakeholders Managing returns, credits, and customer queries with a proactive approach Allocating stock and supporting smooth fulfilment across channels Maintaining pricing, product data, and inventory accuracy Identifying issues early and resolving them before they escape Supporting reporting and continuous improvement across operations Collaborating across customer experience, finance, and supply chain teams About you You’re detail‑driven, systems‑minded, and take pride in getting things right. You enjoy working at pace and know how to keep accuracy high, even when volumes increase. You take ownership, communicate proactively, and follow things through to completion without needing to be chased. You’ll bring 2‑4 years’ experience in a sales administration, operations support, or order processing role Strong systems capability with ERP experience (NetSuite beneficial) High attention to detail and a commitment to accuracy Ability to manage multiple priorities without losing control of the detail A proactive, solutions‑focused mindset Strong communication skills and stakeholder coordination Exposure to inventory, fulfilment, or 3PL environments is advantageous Why Zempire? Be part of a globally respected outdoor brand Work with innovative products and a passionate team Join a business that values ownership, accuracy, and continuous improvement Play a key role in delivering a premium customer experience #J-18808-Ljbffr