Job Description
Datacom seeks an ITSM Specialist in Wellington, New Zealand, to lead the management of operations within its Managed IT Service Management practice. The ideal candidate should have 3+ years in ITSM roles with a deep understanding of ITIL processes. The position requires strong analytical, stakeholder management, and communication skills, ensuring high customer satisfaction and process adherence. The role also entails participation in an on-call roster and managing major incidents in a sometimes stressful environment. #J-18808-Ljbffr
