Stewart Island Wharf Assistant

If you love the energy of the wharf, thrive on logistics, and genuinely enjoy creating exceptional experiences for guests, then this is your role! If you have a sharp eye for detail, a passion for customer service, and the ability to wear many hats, then we want to hear from you! This is a hands‑on role based at Oban Wharf where no two days are the same. You will be at the heart of our ferry operations, managing vessel interactions, keeping a close eye on manifests, coordinating departures, and ensuring everything runs smoothly as ferries come and go from the island. You will be multi‑skilled, easily transitioning from wharf duties and logistics to engaging with guests, informing and assisting them with their itineraries, building genuine relationships, and inspiring them with the very best experiences Rakiura has to offer. Selling activities and excursions is part of what you do, but it is your warmth, local knowledge, and proactive nature that will set you apart. You are entertaining and likable, genuine and real, with the ability to anticipate guests' needs before they even ask. This is a permanent role based in Oban with full‑time hours in summer and part‑time hours over winter. We are looking for someone who has: Experience in customer service, with confidence in a sales environment Outstanding people and communication skills Strong organisational skills and attention to detail The ability to work across varied areas and adapt quickly A forklift licence would be an advantage What's in it for you? Bring a friend along to explore some of RealNZ's most unforgettable experiences - from thrilling White water rafting and mesmerizing Te Anau Glowworm Caves to the breathtaking Milford and Doubtful Sound, and the enchanting Rakiura. This is your chance to explore the beauty of our backyard without breaking the bank! Who are we? We are real people in real places delivering real experiences. Enabled by tourism, our vision is to be a leading conservation business. We are committed to the future of sustainable tourism while honouring our past. Our guest‑centric attitude is fuelled by our promise to deliver Aotearoa's most unforgettable experiences. Here at RealNZ we encourage people to be themselves, respect the environments we operate in and respect each other. We are committed to empowering people, so they can have a voice, be heard and be present. Our people and our experiences stretch across our most remote islands and fiords to our snow‑capped maunga; we are a diverse group of people, and our passion to share incredible environments and experiences with guests drives us every day. Join us on our mission to conserve nature, share our history and culture and have fun every step of the way. #J-18808-Ljbffr