Posted 16 July, 2026
Administration Support Officer
Serco
Auckland, AUK, NZ
Full Time
Reference: 97cd794e6231b457
Job Description
Benefits 6‑month fixed‑term contract, possibility for extension Supportive team culture with trusted leadership Opportunities for career growth and development Inclusive workplace that values diversity Meaningful work supporting community outcomes Responsibilities As an Administration Support Officer, you’ll play a key role in supporting the Performance Team at the Kohuora Auckland South Corrections Facility. You’ll ensure prisoner records are accurate, well‑managed, and compliant with contractual and Privacy Act requirements. Working closely with the Privacy Manager and wider team, you’ll help maintain efficient administrative operations while handling sensitive information with care. Your work will directly support better outcomes for staff, stakeholders, and the people in our care. Managing and maintaining prisoner files in line with Corrections standards Maintaining organised, accessible records and documentation systems Collaborating with teams to resolve filing and information queries Qualifications The highest levels of personal integrity and ethical behaviour to handle sensitive information Demonstrated experience in providing administrative support and managing manual and computerised records, ideally in a secure setting Confidence engaging with stakeholders at all levels, including management and officials Strong computer skills, including Microsoft Office and other systems A genuine commitment to trust, confidentiality and customer service Understanding of the Treaty of Waitangi and a commitment to better outcomes for Māori The legal right to work in New Zealand (e.g., NZ or Australian citizen, NZ Residency or open work visa) #J-18808-Ljbffr