Strategic Key Account Manager at Roche

Overview We are seeking a Strategic Key Account Manager (SKAM) in Auckland, New Zealand to lead commercial success and build partnerships with key accounts across New Zealand laboratory networks. Responsibilities Own and manage key account relationships, leading contract management, high-level business reviews and resolving commercial hurdles. Map customer organisations, identify hidden opportunities and bring customer insights into RDNZ’s strategic vision. Collaborate cross‑functionally with Finance, Marketing and Customer Success to deliver value. Ensure documentation and operations meet Roche’s quality, compliance, health and safety standards. Qualifications 5+ years of proven success in sales or account management. Tertiary qualification in Science or Business. Deep knowledge of New Zealand laboratory networks and Roche diagnostic solutions (desirable). Proficiency in CRM/Data tools such as Salesforce and familiarity with Microsoft and Google suites. Outstanding communication and strategic thinking skills, with the ability to mobilise cross‑functional teams. Capability to travel nationally; some international travel may be required. Valid driver’s licence. Full eligibility to live and work in New Zealand. Benefits Competitive remuneration package and opportunities for career growth within a global diagnostics leader. Equal Opportunity Roche is an Equal Opportunity Employer. #J-18808-Ljbffr