Customer Service Representative - BNT Silverdale

Company Description Bapcor Ltd is Asia Pacific’s leading automotive provider of aftermarket accessories, equipment, service and solutions, hosting one of the widest ranges of car parts worldwide. Job Description We’re looking for a customer service superstar to join our team. This full-time role (Monday to Friday 8 am – 5 pm, alternate Saturday mornings) involves delivering outstanding service and helping customers choose the right parts to get the job done. What The Role Involves Serve trade customers at the counter and by phone Help customers find the right vehicle parts and solutions Pick, pack, and process customer orders accurately Spot opportunities to upsell or recommend related products Build strong relationships with our loyal customer base Qualifications Customer service experience (automotive or trade industry experience is a big plus) Computer skills are a must (basic Excel skills are advantageous) Genuine interest in cars or parts Strong communication skills and a positive, can‑do attitude Ability to work in a fast‑paced environment and keep things accurate Team‑first approach – everyone pitches in Benefits Birthday off every year A paid volunteer day annually Free breakfast every morning Competitive salary plus incentives for results Exceptional discounts on our products A flat structure working alongside senior leaders Career growth opportunities with our parent company, Bapcor, operating across NZ, Australia, and Southeast Asia We pride ourselves on an inclusive work environment and encourage applications from people of all ages, cultures, gender identities, abilities and backgrounds. If you need reasonable accommodation for the application process, please email [email protected]. #J-18808-Ljbffr