Job Description
Infosys Limited is seeking a Project Manager for Business Service Desk operations in Auckland, New Zealand. The role includes end-to-end ownership of service desk operations and ensuring SLA adherence while managing large, distributed teams. Candidates should have extensive experience in IT/Operations and demonstrated leadership abilities. Key responsibilities include managing service delivery, optimizing project financials, and driving continuous improvements to enhance service performance. A strong background in service delivery management and stakeholder engagement is essential for success. #J-18808-Ljbffr
