SaaS Project Lead/Business Analyist Fixed Term

About the role We’re looking for a technical minded project leader or business analyst to keep complex software implementations on track and bring out the best in their team. This 12‑month fixed‑term, full‑time role based in Lower Hutt leads the implementation of our Infrastructure Data (ID) platform – a SaaS product that helps water and wastewater operators control their data, deliver insights and compliance reporting across their assets. You will sit at the intersection of project delivery, business analysis, team leadership, and client relationships, while managing a team of Data Analysts. This is not a back‑seat role. You own the planning, resourcing and coordination of implementation projects end‑to‑end, manage scope changes, track progress, and drive solutions when issues arise. What you’ll own Leading and developing the implementation team – setting goals, running performance conversations, building technical and soft‑skill capability. Leading requirements gathering – running customer workshops and translating business, data and reporting needs into clear, actionable specifications. Planning and coordinating project resourcing across Data Analysts and the wider team, focusing on timely delivery. Keeping clients informed and engaged throughout their implementation. Managing project variations and ensuring scope changes are handled and documented properly. Analyzing implementation workflows and client feedback to identify inefficiencies and improvement opportunities. Translating findings into clear requirements and contributing to scoping and prioritisation of platform enhancements. Workload forecasting and collaborating with the management team for planning. This position is a fixed‑term 12‑month contract for maternity leave cover, with potential to continue past the fixed‑term. Skills and experience Relevant tertiary degree or equivalent experience. Proven project management experience, ideally in a SaaS or technical implementation environment. Real people‑leadership experience of managing and developing a team. Business analysis skills – requirements capturing, process and data mapping, workshop facilitation and documentation. Strong communication skills – comfortable in client‑facing situations and able to tailor your message. Data literacy – comfortable handling organisational data and participating in technical conversations. Rapid learning of new software to understand structure, configuration and project tracking. Organisational rigour – juggling multiple projects and priorities without slipping. A self‑starter mindset – proactively identifying what needs attention next. How we work Lutra is a hybrid employer with employees around the country – our main office is Lower Hutt. The role requires being based in Lower Hutt with appropriate work‑from‑home policies. We collaborate across NZ and internationally, and as a leader you’ll have access to professional development opportunities both in NZ and abroad. We offer Fun, diverse, inclusive, energetic company. Competitive salaries, performance increments and an annual bonus. Relaxed and friendly atmosphere in a modern working space. Flexibility. Personal development opportunities, support with chartership and ongoing growth. #J-18808-Ljbffr