Stakeholder Advisor

Stakeholder Advisor – Auckland We are seeking a customer-focused stakeholder and communications advisor to support stakeholder engagement and communication activities for our Transport & Infrastructure business across Auckland. The role involves face‑to‑face engagement, responding to public enquiries, and communicating with businesses, ratepayers, and residents about road maintenance and minor construction activities. Key Responsibilities Undertake key communications activities to meet contractual requirements. Minimise disruption caused by delivery through public communications and liaison with customers to achieve a positive customer experience. Build and maintain relationships with key stakeholders throughout the contract period through the implementation of communication plans, achieving high levels of customer, stakeholder and client satisfaction. Provide customer and stakeholder insights throughout planning, delivery and close‑off stages. Important Skills & Experience Excellent communication and relationship building skills. Proven track record of providing exceptional customer service. Problem‑solving, initiative, conflict resolution and negotiation skills. Strong computer literacy, experience using MS Word, Excel, PowerPoint, Teams and record‑keeping. Valid driver’s licence. 2–3 years experience in events, marketing or communications and engagement (preferred). Benefits Rewarding salary. Z Energy fuel discount and monthly freebies. Free Marram health care benefits and discounted holiday homes. An inclusive and respectful place to work. $500 bonus for current employees who refer a friend to Downer. Progression and development programmes to support personal and professional growth. Working Conditions Full‑time, permanent, Monday‑Friday, from the Penrose office in Auckland. All successful applicants will be required to undertake a pre‑employment drug test, medical assessment and a Ministry of Justice check prior to starting employment. #J-18808-Ljbffr