Food & Beverage Attendant

Company Description Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner. Responsibilities Greeting guests warmly and professionally as they arrive Taking food and beverage orders accurately and efficiently Delivering food and drinks to tables in a timely manner Clearing tables, resetting and maintaining a clean dining area Handling guest queries, requests, and complaints with care Processing payments using POS systems and handling cash/card transactions Restocking supplies and ensuring stations are stocked and tidy Following hygiene, safety, and food handling procedures at all times Supporting colleagues and working collaboratively as part of a team Setting up and packing down service areas as required Communicating any dietary needs or guest concerns to kitchen team Completing daily cleaning and closing checklists Qualifications Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential A friendly and professional attitude with a passion for hospitality and delivering great guest experiences Comfortable operating coffee machines or working behind a bar (training can be provided) A team player who can adapt to a fast paced and dynamic environment Strong communication and time management skills Physically able to be on your feet for extended periods and lift/carry light trays or equipment Flexibility to work a rotating 7-day roster with shifts that may start as early as 6am or finish late at night Understanding of basic food safety and hygiene practices NZ citizenship, permanent residency, or a current and valid work visa/permit (immigration visa support or sponsorship is not available for this role) Benefits Daily staff meals on duty Accor Heartist Benefits, including discounted Food & Beverage and Accommodation Worldwide Parental Leave Scheme support Uniform provided and laundered Employee Assistance Program access Accor refer-a-friend bonus Commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr