Retail Store Manager - Riccarton

As Store Manager for Oscar Wylee in Riccarton Westfield Shopping Centre, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations. You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store. Key Responsibilities: Oversee store operations, compliance, and performance standards Support your team to reach performance goals through genuine customer care, not pushy sales tactics. Manage rosters, budgets, and labour efficiency Provide hands‑on support in‑store, assisting with sales, service, and patient care Partner with Optometrists to ensure every customer receives an exceptional experience About You: Previous leadership experience in retail (title isn’t important – if you’ve coached people and driven results, we want to hear from you!) Experience supporting or contributing to rosters, labour planning, or store performance – we’ll help you grow your capability in these areas. A passion for delivering great customer experiences A keen interest in developing your skills in decision‑making, coaching, and team culture No optical experience required – we’ll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry! Perks: Get a free pair of prescription glasses every six months Treat your loved ones to Family & Friends discounts twice a year! Work in our beautiful store located in Riccarton Westfield with plenty of parking spaces available. Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates Career growth opportunities beyond retail – from area management, operations, or optometry About Oscar Wylee Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Riccarton store in Westfield has plenty of retail, entertainment and dining options. For those who love the outdoors, Riccarton is home to the iconic New Brighton Beach just 15 minutes away! We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers. We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people. #J-18808-Ljbffr