Posted 16 July, 2026
Risk Specialist - Claims
FMG (Farmers Mutual Group)
Christchurch, CAN, NZ
Full Time
Reference: a4b43fce54a21043
Job Description
What you’ll be doing: Facilitate risk assessments and support teams to identify and test controls. Manage risk incidents, including triage, root cause analysis and corrective actions. Oversee the use of FMG’s risk tool (Resolver) to ensure risks and controls are accurately captured and maintained. Provide practical advice and tools to support risk thinking and capability. Contribute to FMG’s Operational Risk and Compliance Committee (ORCC) through reporting and insights. What you’ll bring: A working understanding of Claims and insurance products An understanding of risk principles would be an advantage And to thrive in this embedded role, you’ll also bring: Facilitation & Collaboration– You’ll run workshops, consult widely, and work cross-functionally. You know how to create inclusive, productive conversations and build consensus in diverse groups Relationship Building & Influence– You can win trust and influence leadership teams, process owners and control owners without formal authority. Emotional intelligence and diplomacy are key Critical Thinking & Curiosity– You’re sharp, inquisitive and not afraid to challenge assumptions. You ask the “what ifs” others might miss and interpret trends with confidence Clarity in Communication– Whether lodging risks in Resolver or presenting summaries to governance committees, you communicate clearly, structure your thinking, and tailor your message to the audience Resilience & Confidence Under Pressure– You stay composed and professional in high-pressure discussions, especially when supporting escalation or governance conversations around consequential risks Accountability & Judgement– You take ownership, follow through, and use sound judgement when navigating ambiguity or recommending treatments #J-18808-Ljbffr