Housekeeping Supervisor

Job Description Be amazing – outgoing personality with genuine passion for hospitality and customer service Be flexible – work a variety of shifts including weekends, early mornings and late nights as part of a 7‑day roster Be driven – focus on quality and presentation and desire to progress in hospitality Show initiative – approachable team player able to think outside the box Be a juggler – manage multiple tasks at once Experience & Requirements Experience in a busy 4‑5 star hotel environment Passion for providing unparalleled levels of service Right to work in New Zealand Fluent in English Exceptional grooming and articulate in communication Responsibilities Supervise and support Room Attendants daily, liaising with other departments on queries and requests Assist and supervise room co‑coordination duties as required Provide on‑the‑job training of employees to ensure rooms are cleaned to the highest standards efficiently Performance management of staff, adhering to policies and processes Inspect and release rooms, ensuring defects are reported Attend to guest queries and complaints, liaising with the Executive Housekeeper when necessary Benefits Loyalty card entitling discount on Hotel stays, food and beverage rates and Spa treatments worldwide Daily staff meals provided Ongoing reward and recognition incentives Opportunities for further development and worldwide career progression within Accor Diversity & Inclusion We are an inclusive company and aim to attract, recruit and promote diverse talent, offering reasonable adjustments during recruitment. #J-18808-Ljbffr