Op Shop Assistant / Auckland, Royal Oak

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. With over 90 Op Shops across New Zealand, we give second‑hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose‑driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you’ll feel right at home with us. We have an exciting opportunity at our Royal Oak SPCA Op Shop for a Casual Op Shop Assistant to work as and when required. Our Flagship Op Shop in the Royal Oak Mall is known for its friendly volunteer team, quality second‑hand finds, and strong support from the local community. Whether you're working the shop floor, processing donations, or chatting with customers, you'll be making a difference every day. Key Responsibilities Receive, sort, price, and merchandise donated goods in line with SPCA guidelines. Ensure the shop is clean, welcoming, and well‑stocked throughout the day. Serve customers with warmth and professionalism, promoting positive donor and shopper experiences. Accurately process sales and cash handling, including end‑of‑day reconciliation. Provide cover and basic team supervision in the manager’s absence. Help support and guide volunteers in their roles. Ensure health & safety and SPCA procedures are followed. About You You're a team player with a passion for great service and a knack for retail. Whether it's pricing donated goods, helping customers, or supporting volunteers, you enjoy pitching in wherever needed to keep things running smoothly. Skills & Experience Retail or customer service experience (charity retail a bonus). Able to work flexibly across the shop floor, till, and sorting area. Confident communicator who enjoys helping others. Reliable, organised, and proactive with good attention to detail. Comfortable working in a team and independently. Physically fit and able to lift/move stock as required. SPCA Purrrks Enjoy a paid day off for your Birthday, it’s our way of celebrating you! A workplace culture where collaboration, development and kindness are key. Exclusive discounts and benefits, including pet insurance and retail offers. Access to 24/7 confidential wellness support. Feel good knowing your work is improving the lives of animals in need. We have a diverse, inclusive, and values‑driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply. All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa. #J-18808-Ljbffr