Executive Assistant

Urban Homes - Imagine | Build | Live At Urban Homes, we build homes designed for real life — homes that combine thoughtful design, quality craftsmanship and a seamless client experience from start to finish. As we continue to grow across the Waikato region and our franchise network, we're looking for an experienced Executive Assistant to work directly with our Managing Director. This is a high-impact role for someone who thrives on variety, brings natural structure to a busy environment, and takes genuine pride in keeping things moving. The Role This role is about far more than administration. You'll be the operational right hand to our Managing Director, managing priorities, ensuring follow-through, and helping the business run at a consistently high standard. You'll work across both Urban Homes Waikato and Urban Homes Franchisor, acting as the connective tissue between the Managing Director, the senior leadership team, our franchisees, and external stakeholders. When things are moving fast, you'll be the person who makes sure nothing falls through the cracks. Your days will be varied. One day you might be preparing board papers or coordinating a leadership meeting. The next you might be supporting a franchise communication, reviewing a business process, or ensuring a marketing deliverable stays on track. What stays constant is the expectation of professionalism, follow-through and good judgement. Responsibilities include: Proactively managing the Managing Director's email, calendar and priorities Anticipating upcoming requirements and ensuring the MD is well prepared for meetings and key events Acting as the communication hub between the MD, leadership team, staff, franchisees and external stakeholders Coordinating business-wide projects and initiatives Preparing agendas, reports and board papers Recording accurate minutes and tracking actions through to completion Providing timely, professional support to Urban Homes Franchisor and its network Coordinating marketing activity between Urban Homes, franchisees and our external marketing agency Reviewing systems, procedures and workflows and identifying opportunities to improve efficiency Organising leadership meetings, conferences, training sessions and company events What We’re Looking For You're someone who works best when you're one step ahead — calm, organised and trusted to handle sensitive information with professionalism and discretion. You’ll bring: Proven experience in executive or senior administration support Exceptional organisational and prioritisation skills Strong written and verbal communication High attention to detail and pride in quality The ability to build trusted relationships across all levels of an organisation Good judgement, discretion and a solutions-focused mindset Confidence using modern business systems and tools A practical, sleeves-rolled-up approach to whatever lands on your desk Humble You support others to succeed and lead from behind, with professionalism, care and integrity. Hungry You're motivated, driven and always looking for ways to improve outcomes, systems and performance. Smart You combine organisational capability with emotional intelligence — knowing when to act, when to ask, and how to communicate with the right people in the right way. What’s Next? If you are interested in applying, please click the ‘Apply’ button below and include your CV and cover letter. Please note that you must have the current legal right to work in New Zealand to be considered for this role. #J-18808-Ljbffr