Medical Receptionist - The Doctors Phoenix

Be the welcoming face of our clinic and ensure our patients have a seamless experience from start to finish. The Doctors Phoenix are seeking an efficient and enthusiastic Part Time medical receptionist to join our friendly and dynamic team. We are a busy General Practice situated in Whakatane caring for the health needs of our enrolled patients. Experience Career Growth Opportunities + Supportive And Dynamic Workplace Discover excellent perks and growth opportunities at Green Cross Health Permanent part time position This is a permanent part time position working 2 days per week, Monday to Friday, with the flexibility to cover additional hours when required. This role will be based onsite at The Doctors Phoenix medical centre. Why you'll love working with us Supportive team environment that promotes a high standard of professionalism Competitive remuneration rate and Green Cross Health partner discounts available Opportunities to grow both clinical knowledge and administrative skills Ongoing training opportunities Inclusive, diverse, and welcoming work culture You’ll be a great fit for us if you Are motivated and want to succeed Are committed to resolving problems and ensuring patients have a positive healthcare experience Are flexible, adaptable, and have a positive attitude with a solutions focused mindset Can provide a high level of customer service Can work collaboratively as well as autonomously Are detail orientated and able to thrive in a fast-paced environment Are innovative and forward-thinking Are kind, caring, and courteous to both patients and staff with exceptional interpersonal skills About the position As a receptionist, you will report to the Reception Team Lead and will enjoy exposure to a wide variety of responsibilities, including: Be the first point of contact, greeting and providing excellent customer service to patients both face to face and over the phone. Providing patients with appropriate information. Booking appointments and processing payments. Accurately managing our patient database. Other general administrative duties What you’ll bring to the role Previous experience in administration and working within teams Healthcare experience (preferred but not essential) A professional attitude, excellent customer service, and strong attention to detail Reliability, focus, and a friendly personality Proficiency with NZ Practice Management Systems (preferred) and strong computer skills Strong decision-making and problem-solving abilities Ability to remain calm and efficient under pressure Flexibility with hours If you’re ready to step into an exciting role where your customer service skills will shine, we want to hear from you. For more information and to apply online, click Apply Now button below. Applicants for this position should have NZ residency or a valid NZ work permit. #J-18808-Ljbffr