Housekeeping Team Lead (Household)

Housekeeping Team Lead (Household) Southern Cross New Plymouth Hospital Southern Cross New Plymouth Hospital is a modern private surgical hospital serving the city and wider region since 1983. As the only private surgical hospital in the city, the hospital features advanced theatres and comfortable patient facilities, with 36 inpatient beds, and a dedicated day‑stay facility. The team provides excellent pre‑ and post‑operative nursing care across a wide range of elective surgical services, including Orthopaedic surgery, Gynaecology, Ophthalmology, Oral surgery, Urology, Otolaryngology (ENT), Plastic Reconstructive and Cosmetic surgery, and General and Endoscopic surgery. We are seeking an experienced and highly professional Housekeeping Team Leader to join our team in a full‑time, permanent position. Reporting to the Support Services Manager, you will lead and support the housekeeping team to deliver exceptional cleaning and housekeeping services across both clinical and non‑clinical areas of the hospital. In this hands‑on leadership role, you will coordinate day‑to‑day housekeeping operations, oversee rostering and workflow management, support team performance and development, and ensure the highest standards of cleanliness, safety, and service are maintained. You will lead by example providing coaching, guidance, and practical support while fostering a collaborative and high‑performing team culture. We are looking for a professional, reliable, and detail‑oriented leader with significant experience in housekeeping, cleaning, healthcare, or a similar environment. You will be passionate about developing people, strengthening teamwork, driving continuous improvement, and maintaining exceptionally high standards. In this role, you will play an important part in creating a safe, welcoming, and immaculate environment that supports excellent patient care. This is a full‑time Monday to Friday role, primarily working afternoon to evening hours, with occasional flexibility required for weekend support. This position is based in our Southern Cross New Plymouth hospital. Minimum 5 years' experience in housekeeping, cleaning, healthcare support services, or a similar environment. Previous leadership or supervisory experience, with the ability to coach, motivate, and support a team. Experience in a healthcare, medical cleaning, or similarly regulated environment is highly desirable. Strong knowledge of cleaning practices, hygiene standards, and health and safety requirements. Experience managing rosters, workloads, and day‑to‑day operational priorities. Exceptional attention to detail and commitment to maintaining high standards. Strong communication and relationship‑building skills, with a collaborative and customer‑focused approach. A proactive mindset with the ability to identify improvements, solve problems, and implement new ideas. Hands‑on leadership style with a willingness to work alongside and support the team. A genuine passion for building positive team culture and driving service excellence. Competitive Rewards : Attractive remuneration package and employee referral bonus scheme. Health & Wellbeing : Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks. Perks & Community : Discounts from a range of partners and the opportunity to join our Employee Network. If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at [email protected] for a confidential conversation. #J-18808-Ljbffr