Posted 16 July, 2026
On-site CX Programme Analyst (12‑month Contract)
AIA Australia
Auckland, AUK, NZ
Full Time
Reference: c5d1f9861edffadc
Job Description
AIA Australia is seeking a Customer Experience Programme Analyst for a 12-month fixed term contract in Auckland. This full-time position plays a vital role in enhancing our Customer Experience (CX) Framework. Your responsibilities include delivering customer insights, analysing feedback, and collaborating with stakeholders to drive improvement initiatives. The ideal candidate will have strong analytical skills and a customer-focused approach, as well as experience with CX tools like Medallia. Join us to help make a real impact! #J-18808-Ljbffr