ServiceNow Professionals (Multiple Roles) | Tech Mahindra | Pan India

Job Title: ServiceNow Professionals (Multiple Roles) | Tech Mahindra | Pan India Recruiting Company: Tech Mahindra Job Location: Pan India Job Type: Full-Time ⏳ Joining Timeline: Immediate – 1 Month (Immediate Joiners Preferred) Application Method: [email protected] Note: Mention the role name & preferred location in the email subject line. Open Roles ServiceNow ITSM Lead / Developer (5–10 yrs) ServiceNow ITOM / CMDB Senior Developer (7–9 yrs) ServiceNow Integration & Migration Specialist (7–9 yrs) ServiceNow Workflow / Orchestrator Specialist (3–5 yrs) ServiceNow GenAI Developer (7–9 yrs) ServiceNow CSDM Developer (8–10 yrs) ServiceNow Lead Tester / QA (5–7 yrs) ServiceNow Agent AI / ML Developer (5–10 yrs) Position Summary Tech Mahindra is expanding its ServiceNow delivery teams and seeking experienced professionals across multiple specialized roles to support enterprise-scale digital transformation initiatives. These positions play a critical role in enabling seamless IT operations, workflow automation, AI-driven service experiences, and platform modernization for global customers. If you are passionate about ServiceNow and want to work on impactful enterprise programs, this is an excellent opportunity. Detailed Job Description As part of Tech Mahindra’s ServiceNow practice, you will join a high-performing technical team responsible for designing, developing, integrating, and optimizing ServiceNow solutions across varied domains such as ITSM, ITOM, CSDM, automation, AI/ML, and platform workflows. Depending on your role, you will lead module development, architect integrations, enhance CMDB health, implement orchestrations, or contribute to GenAI-powered digital experiences. You will also collaborate closely with architects, functional consultants, QA engineers, and clients to deliver scalable, secure, and efficient ServiceNow implementations. These positions offer the chance to innovate, work with cutting‑edge ServiceNow capabilities, and contribute to complex enterprise deployments across India. Key Responsibilities Design, develop, and configure ServiceNow modules (ITSM, ITOM, CSDM, HRSD, etc.) Build and maintain workflows, orchestrations, automation scripts, and integrations Support ITOM discovery, service mapping, and CMDB enhancements Develop AI/ML and GenAI-based solutions using ServiceNow-native features Perform migration, data transformation, and platform upgrades Collaborate with cross-functional teams to ensure seamless implementation and service deliveryConduct thorough testing and validation for new features and enhancements (QA roles) Prepare documentation, technical specifications, and reports as needed Required Qualifications & Skills Relevant experience matching the corresponding role (3–10 years across different profiles) Strong hands‑on skills with ServiceNow platform configuration and development Expertise in one or more modules: ITSM, ITOM, CMDB, CSDM, Integrations, Orchestration, AI/ML Proficiency in JavaScript, Glide API, Flow Designer, and IntegrationHub (role‑dependent) Understanding of ITIL processes and enterprise service management Strong communication, analytical, and problem‑solving skills Ability to work independently and deliver high-quality outcomes in fast-paced environments Nice‑to‑Have Skills ServiceNow certifications (CSA, CAD, CIS in specific modules) Experience with GenAI, LLM‑based workflows, or machine learning Exposure to large-scale ServiceNow transformations or multi-module deployments Hands‑on experience with REST/SOAP APIs, MID Server, or external system integrations Familiarity with Agile/Scrum delivery frameworks Recruitment Pro Tip In your application, highlight specific ServiceNow modules, customizations, and integrations you’ve delivered—concrete project examples significantly increase your chances of being shortlisted for specialized ServiceNow roles. #J-18808-Ljbffr