Residential Care Worker

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Position Purpose summary: To assist Residents with daily routines, some domestic duties and monitoring of client activities with sensitivity to goals, purpose and mission of The Salvation Army. Please note that this role is for Hamilton, Bermuda. Accountabilities The incumbent may perform all, some, or similar range of duties. The safety and protection of all residents/clients/guest within the Harbour Light. To interact with support staff, administration, and the counseling team. Recognize and use building safety alarms, panic buttons, door security as required. Make and document regular room checks, client counts, general monitoring. Oversight of the Harbour Light building. Ensure Residents attend internal and external meetings. Escort and supervise Residents for external activities, events, functions etc. Support Residents/facility throughout entirety of shift. Performs other work-related duties as assigned. Rationale for the Residential Care Worker Designation The description of a Residential Care Worker was adopted in December 2001 to allow employees to focus on the role and expectation of position more adequately in working with residents. The Residential Care Worker is considered as part of the “Caring Team”… the disciplining of clients must be seen as assisting them in their recovery program – not as policemen or security guard. Critical Relationship Management Communicate with guests/clients of Harbour Light. Communicate with other staff and volunteers in the building. Governance Boards and Councils None internally; clients in the Harbour Light, all staff, and volunteers in the building. External may have to communicate with community members, community groups/organizations, police, and agencies. Managerial/Technical Leadership Responsibility Reports directly to: Immediate Supervisor. Direct reports for this position: N/A. May show others how to perform certain procedures. Financial and Materials Management The incumbent is involved in some financial transactions in accordance with the standards of the Salvation Army policies. The incumbent may make small program purchases under the authority of their Immediate supervisor. The incumbent has no input into the annual budget. Any funds that are handed into the program for either a donation or resident/client must be documented in the logbook, sealed in an envelope, signed, and then placed in the mailbox on the interior office door. Working Conditions The incumbent's work environment is typically in a residential setting. Isolation Dealing with angry people and verbal abuse Abusive people Work schedule affecting lifestyle Exposure to bodily fluids and bodily waste Exposure to drugs and alcohol The incumbent will have some travel required locally. Experience moderate physical exertion causing fatigue, may be required to lift up to 30 pounds. Physical Effort/Dexterity and Concentration Required Must be in good health and be physically and mentally able to carry out the assigned duties in the working environment. Must have the ability to confront clients with the truth while rendering support and understanding. To balance enforcing rules and regulation with firmness and compassion. Must be able to exercise good interpersonal skills. Must be well groomed and demonstrate a high degree of personal hygiene and adhere to the required dress code. Hair and beards must be clean and suitably controlled or covered. Must be able to speak and understand the English language competently and to understand written and oral instructions. Must have the ability to communicate effectively, possess and exercise good interpersonal skills by displaying tact, courtesy and patience with clients, residents, staff, visitors and volunteers. Must be aware of and support the mission statement of the Salvation Army inclusive of the local ministry unit commitment statement. Must adhere. #J-18808-Ljbffr