Posted 16 July, 2026
National Services Director: Customer Experience & Resilience
New Zealand Government
Wellington, WGN, NZ
Full Time
Reference: ba04d21ca271f644
Job Description
New Zealand Government in Wellington seeks a Director – National Services to lift national customer experience and ensure consistent, high-quality services across regions. The role strengthens operational resilience, risk controls and transformation through 2026 as a Fixed Term/Secondment until December 2026. The role leads national enabling operations, oversees regional support, and builds relationships with stakeholders while driving improvements in performance and ensuring policy compliance #J-18808-Ljbffr