Bookings Coordinator - Fixed-term Contract

Southern Cross Brightside Hospital We’re looking for a highly organised and customer-focused Bookings Coordinator to join our team on a 12-month fixed‑term contract, covering parental leave. This is a varied and fast‑paced role where you’ll be at the heart of our hospital operations, working closely with specialists, their support teams, hospital departments, patients and visitors to ensure the seamless coordination of patient bookings and admissions. This is a part‑time (0.7 FTE), on‑site opportunity, working Tuesdays, Wednesdays, Thursdays and alternate Fridays. Working standard business hours, you’ll have a great work‑life balance. Responsibilities Coordinate operating theatre lists. Communicate with surgeons and medical specialists. Manage booking information. Support patient admission planning. Provide high‑quality administrative support across the hospital. Qualifications Proven experience in a customer service, administration or coordination role. Exceptional communication and interpersonal skills, with the ability to build strong relationships with a wide range of stakeholders. A proactive, adaptable and team‑focused approach. A professional and approachable manner when interacting with patients, visitors and medical professionals. Strong organisational skills with the ability to prioritise competing demands and maintain attention to detail. Confidence working with systems and technology, particularly with Microsoft Office. The ability to maintain confidentiality and handle sensitive information with care and discretion. Excellent problem‑solving skills and a commitment to delivering high‑quality service. Previous experience working in a healthcare environment is desirable. Benefits Competitive Rewards : Attractive remuneration package and employee referral bonus scheme. Perks & Community : Discounts from a range of partners and the opportunity to join our Employee Network. #J-18808-Ljbffr