Personal Banking Consultant - Whangarei/Dargaville

At ASB, we’re focused on delivering outstanding customer experiences through innovative, personalised and convenient solutions — and our Advice Centre network is at the forefront of this transformation. Ready to bring your home lending expertise somewhere it can make a real difference? Join our Whangarei Advice Centre and help customers move forward with confidence — whether they’re buying their first home, refixing, investing, or reviewing their lending to better support their financial wellbeing. Why Whangarei / Northland? Swap congestion for coastline and community. Whangarei offers an unbeatable blend of lifestyle and opportunity — beaches, bush walks, and a strong local community, with the convenience of a thriving regional hub. Te tūranga | The role As a Personal Banking Consultant, you’ll exceed customer expectations with a strong focus on supporting their financial wellbeing. We are specifically looking for someone who can confidently lead home lending conversations and deliver lending outcomes customer’s trust. You Will Build trusted relationships and guide customers through lending decisions with clarity and care. Educate customers on banking solutions and options, resulting in convenient and innovative product and service recommendations. Use your experience to think on your feet, manage your day proactively, and deliver unbeatable customer outcomes. Full-time (40 hours per week), Monday to Friday, based in our Whangarei Advice Centre, with occasional cover required at our Dargaville Advice Centre. Ō pūkenga | About you We’re keen to attract candidates who bring current home lending experience (or strong lending capability) and love helping customers achieve financial satisfaction. You’ll Likely Have Current home lending experience, or the confidence and passion to deliver strong lending outcomes for customers. Be able to proactively interact with customers to identify the appropriate products and services to meet their needs An ability to effectively respond to customer requests, concerns, or enquiries. A relationship-first approach — you thrive on building trust and credibility with customers and colleagues. Be dedicated to meeting the expectations and requirements of internal and external customers Champion new ideas and drive great results What’s In It For You This is an exciting opportunity to be part of a changing and transforming Advice Centre network, with career pathways across different teams and locations. You’ll be supported by a fun and inclusive team environment where we work together to accelerate progress for all New Zealanders. You’ll Also Have Access To Competitive market salary Exclusive Staff Banking Benefits Life and Income Protection Insurance Strong professional development opportunities #J-18808-Ljbffr