Posted 16 July, 2026
People & Culture Advisor
Segment (Twilio)
Auckland, AUK, NZ
Full Time
Reference: c47b42283ec4a798
Job Description
Responsibilities Lead ER matters from start to finish with confidence, sound judgement and strong best‑practice understanding, even when navigating complex & ambiguous scenarios. Provide first‑line generalist HR advice across hiring, performance, attendance, change management, and offboarding. Respond to employee queries promptly, professionally, and with absolute confidentiality. Build and maintain trusted relationships with leaders, employees, and external providers. Contribute to People & Culture projects. Support payroll processing of new starters, variations of employment, terminations and pay run reviews to ensure timely and accurate pay cycles. Apply pragmatic solutions in situations where established processes may not exist, using initiative and creativity to get to the right outcome. Qualifications 3+ years’ experience in an HR role. Bachelor’s degree in HR or equivalent qualification. Genuine ambition to develop and grow in the HR profession. Strong computer skills, including MS Office (especially Excel), and the ability to quickly learn new applications. Excellent communication skills. High attention to detail and accuracy, even at pace. Ability to juggle multiple priorities and work effectively in a fast‑moving environment. Organised, proactive, and able to show initiative when procedures are limited. Calm, steady, and solutions‑focused under pressure. Full driver licence with the ability to travel independently between sites. Job Context and Benefits People who thrive in this role are adaptable and resourceful, comfortable operating without rigid processes, and able to think on their feet in fast‑moving situations. They bring strong procedural and ER experience, with the ability to justify decisions and assess risk confidently. Coming from dynamic, high‑volume environments, they’re natural problem‑solvers who enjoy tackling bespoke cases and finding practical, people‑focused solutions that balance fairness, compliance, and pragmatism. EEO Statement Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr