Senior Key Account Manager

Senior Key Account Manager page is loaded## Senior Key Account Managerremote type: Hybridlocations: Aucklandtime type: Full timeposted on: Posted Todayjob requisition id: R2608## **About Miele**Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.## **About Your Workplace**Join Miele Australia as a Senior Key Account Manager and take ownership of some of our most strategic retail partnerships. Working at a national level, you will influence both head office and in-store execution, driving growth, strengthening relationships and elevating the Miele brand across multiple customer touchpoints. This is a highly visible role that sits at the intersection of sales strategy, customer engagement and commercial performance.## **Your Responsibilities*** Key account leadership: develop and maintain strong, strategic relationships with major retail partners at both head office and store level* Sales growth & performance: drive sales, profitability and market share across assigned accounts, delivering against budget and ROI targets* Strategic planning: create and execute annual account plans (BDPs), aligning internal stakeholders and customer objectives* Cross-functional collaboration: work closely with sales, marketing, finance, operations and CS&L teams to deliver seamless customer initiatives* Demand planning & forecasting: manage rolling forecasts and ensure optimal stock availability to meet customer demand, particularly during peak periods* Negotiation & execution: lead trading agreement negotiations and secure Miele’s presence in customer marketing and promotional activities* Insights & optimisation: analyse performance, provide actionable insights and continuously optimise in-store execution and customer plans## **What We Are Looking For**## **Must-have:*** Proven success in key account management or senior sales roles within retail or a related industry* Strong commercial acumen with the ability to drive sales growth, profitability and ROI* Excellent stakeholder management skills with the ability to influence and negotiate at all levels* Strategic thinker with the ability to develop and execute customer plans aligned to business objectives* Outstanding communication and presentation skills, with the ability to engage both internal and external stakeholders## **Nice-to-have:*** Experience in small domestic appliances, white goods or a similar category* Experience working within a geographically dispersed retail or franchise network* Strong analytical skills with experience in sales data, forecasting and performance reporting* Ability to deliver training or influence in-store execution at scale## **Our Benefits*** Supporting you beyond work with quarterly paid Life Leave Day* Personal development and career opportunities* Employee discounts* Enjoy a hybrid work week: 2 days WFH, 2 flexible office days and a company connection day on Wednesday.For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. #J-18808-Ljbffr