Job Description
Westpac New Zealand Limited is recruiting a Customer Experience Manager for Institutional and Business Banking in Auckland, located at Britomart. You will shape end-to-end customer experiences, linking customer needs, data, digital journeys, service delivery and business outcomes. You will lead cross-functional teams to identify friction, optimize journeys and drive adoption of best practices across digital channels and touchpoints, ensuring customer-centered results and growth. #J-18808-Ljbffr
