Technology and Operations Lead

Te Tari Arotake Matauranga | Education Review Office (ERO) are dedicated to diversity, equity, inclusion, health, and wellbeing. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.Starting salary: $140,00 - 150,000 negotiable, dependent on experience12 months fixed term, Wellington basedDrive practical change across systems, services and ways of workingMeaningful work contributing to the improvement of education systems and learning outcomesAt the Education Review Office (ERO), we are committed to improving outcomes for all learners in Aotearoa New Zealand. We are seeking a Technology and Operations Lead to strengthen how our systems, processes, and technology work together to support better outcomes across the organisation.This is a hands-on, fixed-term role where you will partner closely with teams to improve day-to-day operations-ensuring solutions are practical, sustainable, and successfully embedded into business-as-usual.Mo tenei turanga | About this roleWorking across the organisation you will act as a trusted advisor. You will lead improvements in service delivery, support the implementation of new technologies and ensure systems and processes are aligned and working effectively.Key aspects of the role include:Providing practical advice to leaders on technology and operational improvementsSupporting the introduction and adoption of new systems and tools across teamsEnsuring systems and processes are aligned, integrated and fit for purposeFacilitating collaboration across teams to improve delivery and ways of workingSupporting implementation and change to ensure solutions are embedded successfullyIdentifying opportunities for continuous improvement, efficiency and innovationSupporting effective management of risk, data and compliance obligationsMohou ake | About youWe are looking for someone who is pragmatic, collaborative and delivery focused. Someone who enjoys working across teams to improve how we do things and to drive continuous improvement.You will bring:Experience in a technology, operations or business systems roleProven ability to support delivery of systems, processes or operational improvementsStrong understanding of how technology supports business outcomesExperience working in complex environments (public sector desirable)Strong stakeholder engagement and relationship-building skillsThe ability to translate business needs into practical solutionsA collaborative, hands-on approach with a strong focus on outcomesWhy Join UsAt ERO, your work will have visible impact across the organisation and contribute to improving education outcomes in Aotearoa.We offer:A genuinely influential role shaping digital direction organisation-wideThe opportunity to work at the forefront of AI and emerging technology adoptionA collaborative, values-driven environmentMeaningful work that makes a differenceA commitment to diversity, inclusion and building cultural capabilityWe recognise the importance of Te Tiriti o Waitangi and its implications for our work.Me pehea te tuku tono | How to applyIf this role sounds like you, click "Apply" to view the full position description and submit your application. We encourage you to bring your whole self to your application.If you would like further information about the role, reach out to for a chat. For any other questions about the recruitment process, you can contact [email protected] note: We will review applications as they are received and may move to interview shortly after the advert closes (timelines may vary depending on application numbers).Candidates may be asked to complete a brief pre-interview discussion via phone or video.Please let us know in your application if you require any support or adjustments during the recruitment process.Check out our careers site to learn more about working at ERO. Applications close 8 July 2026.Additional informationNote to recruitment agencies: Unsolicited CVs will not be accepted.You must have the legal right to live and work in Aotearoa New Zealand. Background and other pre-employment checks will form part of our recruitment process. #J-18808-Ljbffr