Compliance Resolutions Officer at New Zealand Government

About the role The Compliance Resolutions Officer is an integral role in ensuring regulatory and legislative requirements are met by our firearms licence community. The Compliance Resolutions Officer will support regulatory compliance and deliver a high-quality service the public deserve and expect. Your contribution will build a culture of high performance which results in a team that is inclusive, innovative, agile, and passionate in meeting TeTari Pureke outcomes. This role is based in Kapiti. The role is rotational and to meet the needs of Te Tari Pureke and your own development you may be rotated within the other teams which form Te Tari Pureke. Key Accountabilities Assess licence applications, permits and endorsements. Ensuring licence holders understand their responsibilities through education and intervention in order to improve compliance. Once trained, understand the application of improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations, and refusals. Providing accurate and information and recommendations. Ensuring compliance activities are completed in a timely, efficient, and effective manner. Maintain accurate, and detailed records. Special requirements Previous service centre / phone-based experience is desirable, although not essential to application. Applicants need to be New Zealand Permanent Residents. The role is set at Individual Contributor level, you can refer to Indicators for Success for further information on the requirements. #J-18808-Ljbffr