Readiness and Adoption Lead

Role Overview Lead readiness and adoption for a nationally significant Time of Use Charging programme. Shape how NZTA and its partners prepare across people, process and technology for successful go‑live. Work at senior levels across strategy, delivery, governance, councils and key partners. 24‑month fixed‑term opportunity based in Auckland or Wellington. Responsibilities As Readiness and Adoption Lead you will: Support the efficient and effective rollout of the Time of Use Charging Programme, ensuring NZ Transport Agency (NZTA) and its partners are ready to deliver and operate successfully at go‑live. Lead the development of a clear, time‑phased readiness roadmap, establish practical frameworks and standards, and provide senior leaders and governance forums with clear insight on readiness, adoption, risks, issues, dependencies and benefits realisation. Work across business, technology and service delivery teams to build organisational and partner capability, support operational preparedness, and help leaders and sponsors drive adoption within their areas. Connect people around a shared future state, ensuring stakeholders are equipped through engagement, communications, training and enablement planning, and help turn a complex programme into coordinated, practical delivery. Qualifications Ideal candidate will bring a strong mix of programme readiness, adoption, stakeholder leadership and strategic delivery experience. Experience leading end‑to‑end programme readiness across people, process and technology, translating strategy into clear and executable plans. Proven ability to provide clear, evidence‑based insights on readiness, risk and adoption to senior leaders and governance forums. Exceptional stakeholder engagement and influencing skills, including building trusted relationships with senior leaders, local government, iwi and key partners. Confidence operating in complex and ambiguous environments, managing competing priorities and delivering outcomes under pressure. Experience supporting risk management by assessing impacts, planning appropriate interventions and tracking readiness and adoption progress. A collaborative approach, strong communication skills and the ability to enable leaders, sponsors and cross‑functional teams to move together at pace. A tertiary qualification in engineering, business management, planning, system thinking, public policy or a related discipline, or equivalent experience. A current full driver licence, and ideally public sector experience within local or national government, council or transport agencies. Benefits Five weeks annual leave. Life, Income Protection and Critical Illness Insurance for permanent employees. Flexibility approach to work arrangements. Opportunities for on‑the‑job experience, coaching, and secondments within NZTA. Supportive environment celebrating diverse backgrounds and cultures. Equal Opportunity Statement Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process. Eligibility and Application Deadline To be considered for this position you must have a legal right to live and work in New Zealand. Applications close on 19 July 2026. #J-18808-Ljbffr