Customer Service

See more about the role below, including the responsibilities and skills we are looking for. Customer Service Great on the job training (gain endorsements for using forklifts, diggers, rollers & scissor lifts) 4% Employer Kiwisaver contribution (up to 6% based on length of service) Wide range of employee benefits including free staff hire in our DIY fleet Our team in Napier are looking for a Customer Service person with an interest in tools and machinery. You need to be great with people and have the ability to build positive ongoing relationships with both internal and external customers. To do this you'll need a confident phone manner to field queries and provide advice and also be willing to help out your team in the yard or doing deliveries. Any questions, you're more than welcome to contact the Branch Manager, Tony Pyne on 0272760864. What you’ll learn: How to answer phone queries and raise customer contracts How to offer advice on which tools and machinery are required for different jobs How to service a wide variety of hire plant How to work safely for you and for our customers What you need: Ideally a Full Driver Licence (other classes and endorsements are an advantage) Previous experience in a customer-facing role would be highly desirable Basic to intermediate computer skills Happy to work on a rostered basis (our branch is open 6 days a week) What we offer: We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance. #J-18808-Ljbffr