Strategic Compliance Specialist

Influence IR's long-term compliance strategy and system outcomesLead strategic initiatives and collaborate across IR to drive impactLocation: Wellington (preferred), Auckland, Hamilton or ChristchurchAra whiwhi mahi - The opportunityAs a Strategic Compliance Specialist in Customer & Compliance Services (CCS), you will play a key role in shaping Inland Revenue's long-term compliance direction. You will provide strategic advice, lead initiatives, and work across IR to ensure compliance activity is aligned to system priorities and delivers sustainable outcomes.You will be part of the CCS Strategic Compliance Hub, a small, specialist enabling team that brings together insights, supports shared decisions and helps the organisation learn what is working to strengthen compliance outcomes over time.This is an exciting opportunity to influence decision-making at a strategic level, working with leaders to integrate insights, address complex challenges, and strengthen the overall effectiveness and reputation of IR's compliance system. You will also act as a change agent, enabling capability uplift and driving innovative, system-wide solutions.In this role, you will:stay close to what is happening in your focus area, monitoring impacts, challenges and emerging strategic questionsfacilitate the right conversations to enable clear, collective decision-makingsupport others to translate strategy into delivery, ensuring work is connected to long-term outcomesgather and synthesise insights, data and delivery to inform prioritiesbring the right people together to support shared, system-level decisionstrack how decisions are translating into impact and feed learning back into the system.We have several opportunities available, all aligned to the same role description, with 3 positions focused on key areas of expertise as follows:Debt: You will think end-to-end about the management of debt over the medium to long term, including setting relative priorities and identifying the most effective interventions. This includes linking with the debt book and the Crown's position with FinanceRevenue: You will consider the best ways to maximise revenue, including working with Policy on medium to long-term innovation. This includes supporting the management of appropriate tensions between return-on-investment and maintaining system integrityBusiness: You will drive improvements in the experience of businesses interacting with Inland Revenue, using innovation and digital tools to reduce compliance costs, improve compliance and support sustainable revenue outcomesMou - About youTo be successful in this role you will bring:strong strategic thinking with the ability to apply a whole-of-system view and long-term horizonexperience using data, insights and intelligence to inform decision-making and prioritisationproven ability to lead initiatives and collaborate across teams to solve complex problemsexcellent stakeholder engagement skills, with confidence providing advice at a senior levelexperience driving change and influencing outcomes across organisational boundariesan understanding of Te Tiriti o Waitangi and the ability to provide services to Maori customers.Mo matou - About usCustomer and Compliance Services (CCS) plays a critical role in improving compliance outcomes for Inland Revenue and the people of Aotearoa New Zealand. We work collaboratively across IR, using insights and intelligence to support better decision-making and deliver sustainable, system-wide outcomes.We are focused on building a high-performing, intelligence-led organisation that supports long-term economic and social wellbeing.IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential.Tono mai - Apply hereDoes this sound like you? Don't delay - apply now! Please apply online with your CV and cover letter, indicating which speciality area (Debt, Revenue or Business) you believe you are best suited to, and outline your relevant experience and capability in that area.For more information about the role or team, please review the Role Description or contact [email protected] and one of the team will be in touch.Applications close at 5pm on Sunday, 12 July 2026.IR is committed to building an inclusive workplace free from inequalities, where all our people are valued, respected and feel supported to reach their full potential. #J-18808-Ljbffr