Cleaning Contract Manager - Wellington - FT

Overview Update your details, view your application and progress. Job no: 540169 Work type: Full time Location: Wellington Categories: Management We Make Space for People and Businesses to Thrive As one of the world's leading workplace experience and facility services companies, ISS is driven by a simple purpose: Connecting people and places to make the world work better. The Opportunity ISS Facility Services is seeking an experienced and motivated Cleaning Contract Manager to lead our cleaning and event services operation at Hnry Stadium. This is an exciting opportunity to manage service delivery at one of Wellington's premier event venues, hosting major sporting fixtures, concerts, corporate functions and community events throughout the year. As the Cleaning Contract Manager, you will lead a diverse team of supervisors, permanent employees and casual event staff to deliver exceptional cleaning and support services before, during and after events. You will be responsible for operational planning, workforce management, client relationships, health and safety, and ensuring consistently high service standards. This is a hands-on leadership role requiring flexibility, strong organisational skills and the ability to thrive in a fast-paced event environment. Some evening and weekend work will be required to support major events. Key Responsibilities Lead and manage all ISS cleaning and venue support operations at Hnry Stadium. Plan, coordinate and resource major events and daily operations. Recruit, coach, develop and support supervisors and frontline teams. Build strong relationships with stadium management and key stakeholders. Ensure contractual obligations and service standards are consistently achieved. Manage labour budgets, workforce planning and operational performance. Promote a strong culture of health, safety and wellbeing. Conduct regular site inspections, audits and quality reviews. Lead event preparation, operational delivery and post-event evaluations. Resolve operational issues and continuously improve service delivery. About You You are an experienced people leader who enjoys building high-performing teams and delivering outstanding customer outcomes. You will ideally bring: Leadership experience in facilities management, cleaning services, hospitality, venues, stadiums or event operations. Proven experience leading large and diverse teams. Strong rostering, workforce planning and labour management capability. Experience managing budgets and operational performance. Excellent communication and stakeholder management skills. A proactive, solutions-focused approach. Strong organisational and time-management skills. Sound knowledge of health and safety requirements. Competency with Microsoft Office and workforce management systems. A current New Zealand Driver Licence. Experience within stadiums, major events, hospitality venues or large-scale service operations will be highly regarded. What We Offer Competitive salary package. The opportunity to lead operations at one of Wellington's premier event venues. A supportive leadership team and collaborative culture. Professional development and career growth opportunities. The chance to play a key role in delivering major sporting events, concerts and functions. Access to ISS wellbeing initiatives and employee support programmes. Apply Applicants must hold New Zealand residency or a valid New Zealand work visa and a current New Zealand Driver Licence. If you are passionate about leading people, delivering exceptional service and helping create memorable event experiences, we would love to hear from you. #J-18808-Ljbffr