Sales Support Representative

Air Liquide New Zealand provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Air Liquide New Zealand is a market leader in home healthcare services supplying medical gases and equipment in New Zealand. It's extended homecare network services home oxygen patients across the country. We are absolutely committed to the patient and to delivering both patients and health providers with high-quality products and services. Are you a detail-oriented professional with a passion for supporting a high-performing sales team? As our Sales Support Representative, you will be pivotal in ensuring smooth and efficient commercial operations. You will directly impact our business by managing customer relationships, assisting in streamlining the contract lifecycle, and providing the sales team with the critical data they need to thrive. Your expertise in handling everything from pricing inquiries to financial administration will be key to driving efficiency and ensuring our customers receive top-tier support. Responsibilities Customer and Account Management: Handle customer inquiries related to pricing and account issues. Sales Team Support: Assist the sales team in contracts creation, managing the execution of commercial agreements, and processing invoices and credits. Reporting and Analytics: Create and provide sales reports and customer call reports for the commercial team and Sales Manager’s review. Manage equipment charges and reconciling of cost against project codes and in collaboration with the Local Engineer. Administrative Tasks: Manage the creation of purchase orders for the commercial team; organize and follow‑up of national and regional promotion campaigns. Weekend work may be required from time‑to‑time. Qualifications Possess a minimum of two years of experience in customer experience or support roles. Relevant business qualification would be preferable. Demonstrate excellent communication and interpersonal skills, with the ability to build strong working relationships both with customers and internal teams. Exhibit strong attention to detail and exceptional organizational skills to manage multiple tasks efficiently and accurately. Thrive in a dynamic environment, capable of working autonomously while also collaborating effectively as a key member of a team. We Offer Full‑time permanent role based in Penrose, Auckland NZ. Minimum hours per week: 40. Pay range: NZD $65,000 – $75,000 per annum. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. #J-18808-Ljbffr